KonceptMasters ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at konceptmasters.ca or use our tutoring services.
1. Information We Collect
We collect information that you voluntarily provide to us, including:
Contact Information: Name, email address, phone number, and WhatsApp number when you fill out our contact form or reach out to us directly.
Student Information: Student's grade level, subjects of interest, and academic goals as shared through our intake form.
Communication Records: Messages, emails, and notes from tutoring sessions to track progress and improve instruction.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and schedule consultations
Provide personalized tutoring services
Track student progress and communicate with parents
Send session reminders and progress reports
Improve our services and website experience
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We use third-party tools (such as Zoom for video sessions, Google Drive for session notes, and Formspree for form submissions) that may process your data in accordance with their own privacy policies.
Legal Requirements: If required by law, regulation, or legal process.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website uses minimal cookies and local storage for:
Language Preference: We store your language selection (English or Turkish) in your browser's local storage so it persists between visits.
We do not use third-party advertising cookies or tracking pixels.
6. Children's Privacy
Our tutoring services are designed for students in Grades 8-12 and university. We collect student information only with parental consent and use it solely for educational purposes. Parents may request access to, correction of, or deletion of their child's information at any time.
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for communications at any time
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at: